Shipping Information

Processing Time: 

Order processing time is 1-2 business days (Monday to Friday).

Delivery time: 

The delivery time is usually 7-12 working days (Monday to Friday).

Shipping costs

Shipping is always free on all orders from us.

To What Address Do We Ship:

We ship worldwide.


Order Canceling:

To make sure you receive your items as soon as possible, we start
processing your order as soon as we receive it. This means once your order has been placed you will be unable to cancel it.

Orders Delayed:

Please allow an additional two business days for delivery and be sure to use your tracking code. If your package hasn't arrived by then, don’t hesitate to contact us with your order number.

Orders That Are Damaged Or Inaccurate:

Have you received your package successfully, but it was damaged or the wrong items were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.

VAT / Import Tax:

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MARRIS QUEBEC is not responsible for these charges if they are applied and are your responsibility as the customer.